South London and Maudsley rated ‘good’

The Care Quality Commission (CQC) has announced that South London and Maudsley NHS Foundation Trust has been rated as ‘Good’ overall.  

Maudsley HThe CQC inspected four services in April and May 2019:

  • Acute wards for adults of working age and psychiatric intensive care units
  • Community-based mental health services for adults of working age
  • Long stay/rehabilitation mental health wards for working age adults, and
  • Perinatal services.

The Trust was rated ‘Good’ for being effective, caring, responsive and well-led. It was rated ‘Requires Improvement’ for being safe.

Dr Matthew Patrick, Chief Executive Officer, and Beverley Murphy, Director of Nursing, at South London and Maudsley NHS Foundation Trust said:

This is a very positive result and only possible because of the hard work of both front-line staff and all those who provided support to ensure that improvements could be made. We are proud of our staff and we are grateful for their continued commitment.

In addition to the improvements identified since the last inspection, some of the other areas that inspectors also praised were:

  • Enthusiasm for, and focus on quality improvements
  • The high-calibre Board who are determined to make the necessary changes to provide high quality care
  • Strengthened governance processes with each directorate having a monthly quality and performance review.

 The Trust has committed to working on:

  • Staffing and staff engagement - getting the right staff in place where they are needed. This means attracting the very best individuals to work at the Trust and ensuring it is a great place to work so that people want to stay and develop
  • Care plans and risk assessments - improving how these are developed with service users and are used as the central tool to guide care
  • Ensuring people can access the right treatment at the right time and transforming community services. This includes developing the very best quality community services and inpatient care. The Trust will continue to embed borough-based working for local services and avoid admission into hospital. When admission is necessary Trust staff will work with service users, carers and families to keep admissions focused and actively plan good care in the community to support people to return home.

Read the full report on the CQC website.