KHP is committed to meaningfully engaging staff, patients, service users, their families and carers, and the wider communities we serve in the formulation and implementation of our work.
 
Patient and public engagement goes beyond communicating information – it is a continuous process of working together to design, develop, and deliver high quality integrated care in an inclusive way that best meets the needs of people accessing and delivering services by involving and consulting with them.
 
Our core aim for engagement is to ensure that those in our diverse communities who have lived experience of both mental and physical health issues, or those involved in their care are actively involved in the development, understanding and implementation of health, social and care services related too our work. This approach to working with people is underpinned by the values of co-production, collaborative working, responsive and transparent dialogue, mutual respect, openness and practical inclusivity.

To find out more or get involved contact King's Health Partners.

KHP Principles for Patient and Public Involvement and Engagement

INCLUSIVE APPROACHES - We will involve patients and the public in an equitable, diverse, and inclusive (EDI) way that is accessible and that reaches people and groups who reflect the health conditions and the local populations we serve. 

VARIETY OF OPPORTUNITIES - We will offer opportunities for people to be involved at all stages in our work using the ‘ladder of participation’ and similar models as a guide and for inspiration e.g.  Ladder of Citizen Participation – Organizing Engagement, Spectrum of Public Participation – Organizing Engagement. 

WORKING TOGETHER - We will work together in a responsive and flexible way that values all contributions, and that builds and sustains productive relationships. We believe that creating a safe space and mutual respect to work together (removing the power dynamics between patients, carers, and staff) is critical to success.  

SUPPORT AND LEARNING - We will offer and promote support and learning opportunities for staff and the public that build confidence and skills for good public involvement using resources available to us across King's Health Partners and beyond.   

COMMUNICATIONS - We will use plain language for timely, accessible and relevant communications, as part of involvement plans and activities and to communicate our work to our local populations.  

IMPACT - We will drive continuous improvement by identifying and sharing the difference that public involvement makes to our work in an honest and transparent way. We will also evaluate impact to understand the difference involving the public has made to everyone involved. We will monitor patient and public activities such as how members engage and for how long. 

GOVERNANCE - We will identify and create ways to involve the public in our leadership and decision-making structures. Resources to enable meaningful Patient and Public Involvement will be considered as part of our work whilst following the policies of our respective partners.  

Based on: NIHR Standards for Public Involvement UK Standards for Public Involvement