Privacy Policy


By using this Website, you consent to us collecting and using your details in accordance with this Privacy Policy.

If you decide at any time that you no longer wish to be contacted by us, please notify us by email at the following 

Information We Collect

When you use this Website we may collect details about you, which may consist of your contact details (such as your name or e-mail address) or other information about you such as your computer's IP address.

Such details are collected in a number of ways: they can be obtained via the use of cookies or when you register. We may also collect information you give us in written or other communications.

We use details that we collect about you to improve our understanding of customer needs in developing the Website and to help us to customise the website to improve its usefulness to you.

You will not receive unsolicited marketing mail from us or third parties unless you have agreed to this. However, we may email you occasionally with information about changes to the Website and the services available.

If you choose to unsubscribe from email contact by King's Health Partners or an associated 3rd party, it may take a few days to remove your details from our list. Regrettably, this may mean you will receive an email before your details have been updated.

If we contact you via e-mail or SMS we will give you the opportunity to decline to receive future e-mail and SMS messages from us.

With Whom Do We Share The Information That We Collect?

We will not sell, trade or rent or make available your personal information to others unless you have given us your permission to do so. If you give us such permission then you may be contacted by our advertisers, partners, affiliates or other third parties with offers relating to their products, offers, services or promotions. 

We compile anonymous records of user trends which we may make use of ourselves, or to unconnected parties.

We may disclose details about use of our web sites to other businesses e.g. to demonstrate patterns of use to advertisers and other business partners. The information we pass on will not include any personal information by which you may be identified.

We may forward your personal details to the police or another regulatory body or government authority if we are asked to do so or wish to do so in order to comply with the law or in relation to the investigation of suspected illegal activities or in relation to any suspected misuse by you of our web site or any of our web site services. Where it is lawful and necessary we may also monitor e-mails you send and receive.

Data Security

We have adopted measures to ensure that users' personal details are not misused, accidentally destroyed, lost or altered. Where information is transferred to a third party, that third party will be required to keep your personal details secure.

We endeavour to prevent unauthorised disclosures of your personal information by other people, but we are not responsible for any unauthorised disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority or with the authority of anybody other than us or our associated companies.

Please be aware that if you disclose information on chat areas, forums or other public services it may be possible for other people to use this information. We are not responsible for the disclosure of any information you post in this way.

Transfer of Details Overseas

Given the global nature of the Internet, use of the Internet to collect and process personal details may involve the transmission of data internationally. Therefore, by browsing this Website and communicating electronically with us, you acknowledge and agree that we may process your personal details overseas. However, we will always ensure that any third party to whom your personal details are transferred will take appropriate steps to safeguard your personal details.

How we use Cookies

Cookies are text files which identify a user's computer to our servers. Cookies in themselves do not identify the individual user, just the computer used.

Our website uses cookies for collecting user information which may include IP address, operating system and browser information. This data is used to provide you with a good experience when visiting our website and to help us improve our functionality and content.

We use persistent cookies to track returning visitors which expire after 12 months and enable us to compare website traffic from month to month.

A list of our cookies and their purpose is available below:

  • Site session cookie (_kingshealth_session) - Session cookies are essential for the website to function, and do not retain user personal data
  • Google Analytics (_ga, _gat, _gid) - to monitor web traffic and popularity of individual pages
  • Double Click (DSID, __ncuid, id, permutice-id, permutive-session) - to provide more relevant adverts from Google.

Information on controlling or rejecting cookies is available from several websites, such as Most browsers allow you to refuse cookies – see the help section of your browser’s toolbar for further information.

***Updating Your Details***

You can update the personal details we hold on you by updating them in the edit profile section of the site. 

We may change or update this Privacy Policy (for example in order to comply with new legal requirements) so please do check here from time to time to note such changes. We reserve the right to change any part of this agreement without notice.

***Accessing Your Details***

We will provide you with a summary of personal details that we hold on you upon your written request, subject to an administration charge of £10 per request. To make a request, you should send an email to and provide your full postal address and postcode.

You can also request that the personal details that we hold about you are removed from our system. However, this may mean that we can no longer provide you access to the Website.