Life Lines aims to ease the psychological burden that families are facing during this unprecedented time of separation from critically ill loved ones. By making virtual visits possible, families can connect with their loved ones and the clinical teams caring for them.

We know it can be very distressing for families and friends not to be able to see their loved ones when critically ill and especially at the end of their lives. Life Lines enables families to connect with their loved one via tablet or phone, using an app on the secure online platform, aTouchAway™.

These virtual visits also give families the opportunity to ask the clinical team any questions, and better understand the environment where they are being treated.

You can find out if the NHS organisation you're looking for is supported here.